Comments on: JustHost.com Webhosting – My unbiased review, horrible support!

By: barchil

barchil — Tue, 27 Sep 2011 16:44:56 +0000

i can’t understand why poeple recommend others to join justhost and how can they be the number one its ridiculus

i had a very bad experience with them . just this morning ia had a very bad surprise that my account has been bloked and when i had access to it i have all websites data that my account hold are GOOOOOOOOOONNNNNNNNNNNEeeeeeeeee

if you want to have a cryzy and very bad moment you can go for it but don’t tell that we did’nt told you

By: yeek

yeek — Fri, 18 Feb 2011 22:21:23 +0000

I am on the same boat. Just registered with them for about 2 weeks so far.

The price looked good at first, but with so many hidden cost, ssh access fee, cname setup, etc. Speed is horrible during the day. I am going to transfer out too.

Do you guys have any recommendation on how to deal with them on cancellation?

Thanks in advance.

By: Pat

Pat — Sat, 17 Jul 2010 19:57:53 +0000

I’ve been with them for a week and I’m outta there.

The phone tech support was annoying due to a thick Indian accent. So much for good verbal communication.

Email support was like a game of email tag and the time lapse was painful.

Forget about the $50 website “within 12 hours” file transfer. Old emails are NOT included.

Unresolved issues viewing Flash video formats once files are on server. A Firefox browser issue…Killed me.

On a brighter note, the file download speeds were good but not good enough to consider staying.

Bottom line, tech support…GOOD TECH SUPPORT…is one of the most important things. I don’t want to hear “I have no power” or “you’ll have to find a good developer” yadda yadda yadda, when everything worked fine before the transfer.

So…why did I change from GoDaddy? I was looking fro a more ballsey server at a cheaper rate. I just ate about $150 to remind me that you get what you pay for.

By: Jennifer

Jennifer — Thu, 15 Apr 2010 20:07:20 +0000

I tried to research this company prior to hosting a new website and like many of you, I was lured by the “justhost.com – #1″ bulls#*t!!! Oh it’s #1 in many categories I’m sure, of course none having to do with good customer service, support, hosting, or anything else they claim to offer.

I’m up to my eyeballs with frustration. I’m not web savvy nor do I have tech lingo down, but I work in a creative capacity in the video and computer industry and deal with tech types all the time, and the justhost.com support staff appear to be minimum wage lackies reading out of some live support script without an ounce of intelligence between them (with the exception of one guy – Vitaliy Ilnitsky – who FINALLY fixed my problem … sort of). I don’t usually speak out so vehemently about anything, but I feel SCAMMED!

I’m located in the SF bay area, and would love recommendations for a hosting company that can offer accurate, timely and considerate support.

By: John

John — Sun, 11 Apr 2010 09:42:29 +0000

long and short of it is i been using them since august and this week i get an email my account has been suspended for using too much cpu/memory usage now whats hilarious about all this is havensdoors which has been using 19.4 percent usage ahs not even been used or have any hts in last 3 months no streaming video and no music or flash hmm woner what they looking at and the other site linked to this account is a simple cms site with no flash music or videos and avaerages about 20 hits a day cmon justhost so i chatted with their live support and was told im not allowed to take the newest domain i bought and registered with cira for my .ca domain and was told to reply to the suspension email i hhave crossing fingers and advising people stay away from justhost

By: Hosting Review

Hosting Review — Thu, 08 Apr 2010 21:36:25 +0000

Do not use alot of the “unlimited” bandwith and storage on JustHost, your account will eventually be suspended.

By: Nick

Nick — Wed, 17 Mar 2010 23:14:47 +0000

i had a similar experiance with justhost. i was with them for 9 days and cancelled, my refund was $40. it cost me $119 for 9 days of poor service. it has been 1 month since i cancelled and still can’t get my domain to another host…..justhost swears up and down that i can and i just don’t know what i am doing. i would never recommend justhost to anyone.

By: curtlikescock

curtlikescock — Wed, 13 Jan 2010 09:51:22 +0000

curt lieks cock

By: Sdusoci

Sdusoci — Thu, 31 Dec 2009 06:37:01 +0000

Really Horrible. Thanks for your review.

By: M.J.

M.J. — Thu, 17 Dec 2009 14:43:12 +0000

My story is much like yours, only I have stretched this out over 6-months.
I can NEVER log in to the cPanel without a fight; I am not a computer-saavy person, but thought that the #1 Hosting voted service was a good place to try to learn.

I am so frustrated, but I am oddly comforted to know that someone with your expertise has had the same go-around as I have.

Do you have any suggestions as to WHERE to go? Who IS the best hosting service?

Thanks