Well, I’ve been hosting my websites on the internet for over 5 years, I’ve even ran a web hosting business myself for 2 years. Me being the frugal internet shopper I am, I switch hosts from time to time, looking for the best deals. Of course, when looking for deals for a web host, you must be careful. There is always the factor of reliability, uptime, speed, support, and pricing. However, when searching for reviews on JustHost, I was unable to find negative reviews. That’s the thing about web hosting reviews, if the webhost offers an affiliate program, the only results you see on google will be biased results, promoting JustHost due to personal gain. JustHost offers over $65 per signup to it’s affiliates, for referring people to it’s hosting, that’s why the top results are full of positives about JustHost. Well, everybody’s going to make money somehow, so I’ll put their affiliate link on my post too. At least this review isn’t going to be PRO-JustHost, all my posts are unbiased!
Been a customer for less than 24 hours and have none of my 4 support requests fulfilled in a timely manner. What’s the point of having different support departments, such as billing, and technical when the departments take hours to answer a ticket, with hours switching issues from department to department. They are also not there to help you, most of their services which are free for them, are charged to you as upgrades, such as priority support and SSH access.
JustHost’s Affiliate program with CJ also didn’t credit me for my signup, I was hoping to be a loyal customer but their support and service is way too slow. Especially their live support.
Website Features: 3 of 5 stars
Reliability / Uptime: N/A
Hosting Software: 4 of 5 stars
Live Support: 1 of 5 stars
24/7: Support: 1 of 5 stars